Terms and conditions

Terms and conditions of Bed & Breakfast Antoniushoeve.

We warmly welcome you to Bed & Breakfast Antoniushoeve in Lomm and ask you to inform yourself about these general terms and conditions.

These general terms and conditions take effect when a reservation is made.

These terms and conditions apply to all bookings made on our website, on Booking.com and by telephone.

For reservations through www.booking.com, an exception applies for points 3 and 4, as these conditions are arranged separately within Booking.com.

Main guest.

The person who has booked at B & B Antoniushoeve through an online booking on the website, through Booking.com or by telephone.

The lead guest must be 18 years or older and is responsible for his or her fellow guests and must have a permanent residence or residence.

By checking the agreement to the terms and conditions when booking on our website, the main guest is deemed to be aware of its content.

Passing the contents of the general terms and conditions to the other guests for which he / she makes the booking is entirely the responsibility of the main guest.

Administrator.

The person who manages the Bed & Breakfast as the owner of B & B Antoniushoeve or on behalf of the owner of B & B Antoniushoeve.

Third parties.

Any other legal entity that is not a guest, administrator or owner.

Contact & Reservations.

Via our website www.antoniushoeve.com. More information before you book can be obtained by filling in the contact form or by calling 0031 6 1437 9142.

Cancellation.

Revocation or cancellation of the definitive reservation within the applicable term as stated under point 4 of these General Terms and Conditions. Cancellation is only possible by email or in writing within the stipulated period.

You must take out cancellation and / or travel insurance yourself.

Residence.

The entire period between check-in and check-out.

Contact details.

Bed & Breakfast Antoniushoeve.

Gerard and Marianne Martens

Antoniusplein 6

5943 AH LOMM (municipality of Venlo)

Tel. 0031 6 14379142

Website: www.antoniushoeve.com

Email: info@antoniushoeve.com

Chamber of Commerce Roermond: 7686 3867

VAT id .: NL 860 814 749 B01

  1. Bed & Breakfast Antoniushoeve (also described as B & B Antoniushoeve)

1.1

B & B Antoniushoeve has been described several places: our own website www.antoniushoeve.com, on www.Booking.com, on Facebook (B&B Antoniushoeve)

These websites have been compiled with the utmost care, but there may be differences between the text and / or photos presented on the website and the current situation at B & B Antoniushoeve at the time of our guests’ visit.

No rights can be derived by guests from such differences.

1.2

The B & B has two double rooms and two single rooms.

Children are only welcome after consultation before booking.

Unfortunately, you cannot bring pets, for hygiene reasons.

1.3

On the day of arrival, your room will be available to you from 4 pm. The latest check-in time is 21:00.

The agreed arrival times are target times, but if you arrive later or earlier, we would like to hear from you in time. Arrival after 9 pm is only possible if you have received confirmation from us.

In connection with cleaning the rooms, you must vacate them before 10:00 on the day of departure, unless otherwise agreed.

Due to the quiet nature of the B&B, it is quiet between 23:00 and 06:30 (weekends 07:00).

We request that you take into account other guests in the property.

Parties are not allowed without our express permission.

1.4

Breakfast is served between 07:00 and 09:00 in the guest living room.

Different times for breakfast are only negotiable with us.

You can indicate special wishes for breakfast, gluten-free, low-salt, vegetarian etc. during your reservation.

1.5
The rooms in our B & B all have a sink with hot & cold running water, towels and toiletries, of course your stay includes the use of linen.

1.6
The car can be parked in the street for free, motorcycles and bicycles can be parked on site. Parking is entirely at your own risk.

1.7
You can rent bicycles in Arcen or Velden.

1.8
The manager will inform you which rooms at B & B Antoniushoeve are available and usable for you.

The private areas may not be entered by guests.

1.9

It is not allowed to receive visitors of any kind during your stay at B&B Antoniushoeve. If this rule is violated, the owner may request that you leave the property without this entitling you to a refund of payment.

  1. Prices

    2.1
    The prices of the rooms are described on our website: www.antoniushoeve.com

Prices include use of towels and bed linen, water and electricity, tourist tax, VAT and final cleaning.

You can indicate breakfast and packed lunch when booking.

Business prices are quoted exclusive of VAT

2.2
Prices of B & B Antoniushoeve are always subject to interim changes. It goes without saying that your price will not change after your booking and payment.

2.3
Room rental for a few hours is not possible.

2.4
All statements on our website, on Booking.com and on our Facebook page are deemed to have been provided in good faith and are always subject to interim adjustments.

B & B Antoniushoeve is not bound by obvious errors on its websites.

  1. Reservation and payment

    3.1
    Reservations are made per booking on our website.

3.2
After a reservation request has been made you will receive a message as soon as possible with the necessary information and whether the desired room is still available for you.

3.3
Payment of your booking is made on our website via an online payment.

In case of cancellation with a right to a refund, you will receive a written message from us with the request to provide us with your IBAN number.

3.4 Gift Vouchers
Gift vouchers are only valid if they have been issued by B&B Antoniushoeve and as such are provided with a unique number that has been created by the B&B.

  1. Cancellation policy.

    4.1 Early Booking

    When a definitive reservation has been made, confirmed and paid for the B&B, the following applies to cancellation of that reservation:

– If canceled up to 5 days before the arrival date, cancellation is free.

– If canceled 5 days or less before the arrival date, the cancellation fee is 70%.

In order to be eligible for a refund of the amount paid, the guest must notify us of the cancellation by email as soon as possible.

After consultation, the agreed amount will be transferred to the guest as soon as possible, but no later than 21 days after the guest has submitted his / her IBAN in writing or by email.

No refund will be made in the event of early departure.

In case of no-show on the booked date, the paid amount will not be reversed.

4.2 Booking within 5 days before arrival

When booking within 5 days before the arrival date, the customer receives an extra discount. Cancellation, and therefore reimbursement of the reservation amount, is however not possible.

4.3 Cancellation of the booking agreement by B&B Antoniushoeve

B & B Antoniushoeve can only cancel the reservation agreement in the following cases: in case of force majeure, mandatory closure due to measures taken by the government (for example Corona), natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalization or unannounced sale .

In case of the above calamities, the guest will receive the full paid amount back. Any other damage as a result of the cancellation and / or the cancellation of an event for which you have registered will not be reimbursed by the owner.

  1. Complaints

    5.1
    We try to make your stay as pleasant as possible.

Despite our good care, it is still possible that you have a complaint or comment.

In order to solve them properly, we ask you to notify us as soon as possible on the spot, by email or by telephone.

  1. Liability.

    6.1
    B & B Antoniushoeve cannot be held liable for damage suffered by the guest or third parties as a result of the stay in the room in question, the guest indemnifies B & B Antoniushoeve against claims in this regard.

B & B Antoniushoeve is not liable for malfunctions in and around the accommodation such as malfunctions and failure of electricity, Wifi, water supplies and technical installations as well as construction and / or road works in the vicinity of B & B Antoniushoeve that have not been announced or have not been prematurely announced.

6.2
B & B Antoniushoeve accepts no liability for loss, theft, damage or accidents caused to persons and / or goods during or as a result of the stay in the relevant room (s) of B & B Antoniushoeve.

6.3
The main guest named in the booking confirmation is responsible for the orderly course of events in and around the room (s) concerned.

The B & B’s property must be handled with care, so the room must be left tidy and decent.

This also applies to the use of items in the B & B such as the living room, the sanitary facilities (communal area), the indoor and outdoor area and the outdoor area of Bed and Breakfast Antoniushoeve.

Breakage or damage must be reported directly to the owner by the guest.

Any repair and / or replacement costs must be reimbursed by the guest to the owner at his first request.

If after check-out it turns out that property of the B&B has been left broken and this has not been reported to the owner, the invoice for the repair and / or replacement costs will still be incurred.

  1. Safety

    7.1
    All rooms in B & B Antoniushoeve are non-smoking.

Smoking is only allowed in the garden surrounding the B&B, where the guest is requested not to burden the other guests with his / her smoking behavior and to clean up the waste immediately.

The use of drugs (in any form) and nitrous oxide is prohibited in and around the building.

The use of alcohol is only allowed if this does not cause a nuisance to the owner and / or other guests. In the event of drunkenness, the owner will request you to leave the property without any right to a refund.

The misuse of fire / extinguishing agents or the deactivation of the smoke detector is not permitted.

7.2
All facilities in the yard must be used with care and according to the destination by the guests.

The safety of any small child must be guaranteed by the parents or supervisors.

7.3

If a guest does not comply with the rules (as described in these General Terms and Conditions), he / she is requested to leave the property immediately, without being entitled to a refund of his accommodation costs. In addition, the cost of cleaning the room will be charged to the guest.

  1. Final provision

    8.1
    Unless otherwise stipulated in rules of private international law, the present terms and conditions are exclusively governed by Dutch law. Non-Dutch speaking guests are expected to agree to the terms and conditions as they are in German and English on our Website.

8.2
All disputes arising from the user agreement or these conditions will be settled in the first instance by the competent court in the Netherlands, unless the rules of private international law provide otherwise.

8.3
Neither party can transfer its rights and obligations to third parties unless otherwise provided in the present conditions.

8.4
If and insofar as any provision in the user agreement and the present conditions should prove to be null and void, the other conditions will remain in force and the invalid article will be deemed to have been converted in such a way that it is brought in accordance with the parties’ apparent intentions.

If there are any further questions or comments, please let us know!

Regards,

Gerard and Marianne Martens
B&B Antoniushoeve